Managing Your Account

Managing SIMs, updating billing method, and understanding usage

Team Hologram avatar
29 articles in this collection
Written by Team Hologram

How do I transfer balance from one organization to another?

Team Hologram avatar
Written by Team Hologram
Updated this week

Adding Custom Names in Bulk

Using the REST API and Python 3 to rename devices
Team Hologram avatar
Written by Team Hologram
Updated over a week ago

Where can I view my billing information?

Team Hologram avatar
Written by Team Hologram
Updated over a week ago

Upgrading your Organization's Edition

Team Hologram avatar
Written by Team Hologram
Updated over a week ago

How do I delete a SIM?

Team Hologram avatar
Written by Team Hologram
Updated over a week ago

"Invalid plan or unable to access" Transfer Errors

Team Hologram avatar
Written by Team Hologram
Updated over a week ago

Bulk tag SIMs using the REST API

Programmatically tagging SIMs in bulk
Team Hologram avatar
Written by Team Hologram
Updated over a week ago

How do I add a balance to my account?

Team Hologram avatar
Written by Team Hologram
Updated over a week ago

Easily Get SIM Information For Your Entire Organization

Getting a CSV with SIM information
Team Hologram avatar
Written by Team Hologram
Updated over a week ago

Adding Custom Prefixes in Bulk

Using the REST API and Python 3 to rename devices
Team Hologram avatar
Written by Team Hologram
Updated over a week ago

Changing Plans in Bulk

Change the plan for multiple devices at once
Team Hologram avatar
Written by Team Hologram
Updated over a week ago

Updating your Data Plan

Team Hologram avatar
Written by Team Hologram
Updated over a week ago

Setting up Pooled Plans

Team Hologram avatar
Written by Team Hologram
Updated over a week ago

Preflight (Enterprise)

Taking your deployment to the next level before it even takes off (Enterprise)
Team Hologram avatar
Written by Team Hologram
Updated over a week ago

Using Hologram's REST API - A guide for beginners

Learn to use Hologram's REST API and take your deployment to the next level
Team Hologram avatar
Written by Team Hologram
Updated over a week ago

Can I automatically share my account's bills with others?

Team Hologram avatar
Written by Team Hologram
Updated over a week ago

How can I determine my SIM's location via the Dashboard?

Getting cellular based location information for your devices.
Team Hologram avatar
Written by Team Hologram
Updated over a week ago

How do I enable Auto-Refill?

Team Hologram avatar
Written by Team Hologram
Updated over a week ago

How can I manage my SIMs?

Team Hologram avatar
Written by Team Hologram
Updated over a week ago

How can I track my usage?

Team Hologram avatar
Written by Team Hologram
Updated over a week ago

How does billing work?

Team Hologram avatar
Written by Team Hologram
Updated over a week ago

What happens if I don’t have enough money in my account?

Team Hologram avatar
Written by Team Hologram
Updated over a week ago

My SIM got “Paused by the System.” How do I un-pause it?

Team Hologram avatar
Written by Team Hologram
Updated over a week ago

Can I change my data plans at any time?

Team Hologram avatar
Written by Team Hologram
Updated over a week ago

How do I create and manage organizations?

Adding team members, managing devices as a group, and configuring access levels.
Team Hologram avatar
Written by Team Hologram
Updated over a week ago

How do I set data limits?

Restrict the amount of data your device can use.
Team Hologram avatar
Written by Team Hologram
Updated over a week ago

How do I add a promo balance to my account?

Team Hologram avatar
Written by Team Hologram
Updated over a week ago

How can I determine my SIM's location via the REST API?

Getting cellular based location information for your devices.
Team Hologram avatar
Written by Team Hologram
Updated over a week ago

Can I pause my device?

Team Hologram avatar
Written by Team Hologram
Updated over a week ago